Terms and Conditions
This page sets out the legal terms and conditions (the terms) which apply when we purchase from you any gold, silver, platinum, palladium, brass, copper or other precious metal or base metal goods (including UK coins, bars and medallions) or jewellery products or any other similar goods you wish to sell to us and which we are interested in purchasing (goods).
These terms will apply to the purchase of goods by us from you and any contract between us and you for the purchase of goods by us from you (contract). Please read these terms carefully and make sure that you understand them before delivering any goods to us for sale. By delivering any goods to our shop for sale, you agree to be bound by these terms and the other documents expressly referred to in them.
Information About Us
We are Merseyside Collectors Centre (MCC), a company registered in England and Wales with our registered premises at Merseyside Collectors Centre, Unit C109 -111, Paxton Aisle, Market Hall, Birkenhead CH41 2YL.
In these Terms, we refer to ourselves as “MCC Bullion”, “we”, “us”. Our VAT number is GB 482 4501 52. We have been trading since 1963 and operate the website www.mccbullion.com (website). To contact us, please telephone 0151 666 1431, or send us an email to firstname.lastname@example.org or write to us at the address above. You can also contact us via our website.
Selling to us
-Customers must be over the age of 18 to sell goods to us. Younger customers under 18 are welcome in the shop to trade but must be accompanied by an adult over 18 to sell to us.
-All goods sent to us must be under your ownership and you must not knowingly send counterfeit or stolen goods to us.
-Prices displayed online are as guide prices only.
Delivery to us
-To sell goods to us, you need to deliver the goods to our shop by hand or via a tracked and insured delivery service. If you choose to mail your items to us, we strongly recommend that goods are delivered by courier or Royal Mail Special Delivery with the necessary insurance value and that goods of a value of £2,500 or more are only brought into the shop in person.
-You must ensure that the goods are properly packed and secured in such a manner as to enable them to reach the shop in good condition. Unless agreed otherwise, you shall be responsible for the cost of delivery of the goods to the shop.
-If the goods are being delivered via a delivery service, you shall ensure that each delivery of the goods is accompanied by a cover letter specifying your details, the type and quantity of goods you are seeking to sell, and your payment details. You are also required to make a note to specify any special storage or handling instructions and whether you require us to return any packaging material/boxes to you. The return of any such packaging material will be at your cost.
– We accept no liability whatsoever for any damage to items which occurs during transit to us (regardless of the delivery method chosen by you), or for any goods which are lost or stolen during transit to us.
Valuation of goods
-Upon receipt of goods from you, we shall weigh and inspect the items you have sent to confirm the goods specified are as described by you and to determine the price we are willing to pay for the goods.
-If the goods have been delivered in person and you remain present for the valuation, the inspection will be conducted in front of you where possible. If this is not possible or where you are not present for the inspection (including where the goods have been sent by post to us) we will confirm weights and XFR results with photographs.
-For larger or more unusual collections, it may not be possible to conduct the appraisal at the time you arrive at the shop due to the unavailability of a specialist valuer or otherwise. You shall ordinarily be given the option to leave the goods with us on receipt for inspection at a later date unless we are unable or unwilling to store the goods on your behalf.
-If precious metal goods are not hallmarked, we will determine the purity of the metal using our XRF machine. X-ray fluorescence (XRF) is a non-destructive analytical method used to determine elemental concentrations in various materials.
-Items sent with stones of little or no value will have weight deducted in line with the weight of the stones. Stones sometimes need removing from jewellery to determine the accurate weight, we will inform you before we remove stones and return any of the removed stones to you.
-Items with mechanical movements such as gold pocket watches will have their movements removed from the case to get an accurate weight of the metal.
-If, following inspection, we determine that the goods are not genuine, we shall notify you by telephone or email. The goods shall be returned to you or may be collected by you. Items of no value to us will be sent back to you upon your request only, the cost of this will be determined by the size and weight of your items (this cost can be deducted from the value of other items).
-If items are not collected or requested to be returned to you within 2 weeks all non-valuable items will be donated to a local charity.
-On occasion, items of jewellery can be priced separately depending on the item’s own merits. We are under no obligation to purchase the goods from you or offer more than the daily scrap price for an item of jewellery.
Our price offer to you
– The price of bullion goods (coins, bars and medallions made of precious metals) shall be based on the weight of the goods and calculated using the applicable UK rate. The rate shall be set according to the live UK rate for the relevant metal at the time when we open the parcel containing the goods on the day of receipt. Our determination of the weight of the goods (using our equipment), the time of opening the parcel and the applicable UK rate shall be conclusive. The price of other precious metal goods and base metal goods shall be determined by market value (as assessed by us in our sole opinion).
-The price (including for bullion based on the applicable UK rate) will be reduced if the goods are (in our sole opinion) marked, damaged or worn or are not as described.
-Following our inspection, we shall inform you whether we wish to purchase any of the goods which have been inspected by us and the price we are willing to pay for the goods.
-If we wish to make an offer for your goods, we shall inform you via telephone call or email within two business days (being days other than Sundays or public holidays).
-We shall inform you via telephone or email if we decide not to issue an offer for your goods and you shall inform us in writing or verbally if you decide not to accept any offer or otherwise withdraw the offer to sell the goods. In each case, the goods shall be collected by you or returned to you at your own cost.
-Payment can be made by bank transfer, a cheque addressed to you or cash for in-person transactions. We do not post cash.
-We will only make payment on a working day. We endeavour to make payment on the same day the goods are received however, this is not always possible, and payments can take up to 3 working days. When providing bank details customers must make sure the details are correct as once payment is made it is not reversible. We take no liability for customers giving incorrect information.
-We shall inform you at the time of our offer when payment for the goods shall be made.
-For in-store transactions, a cash payment is possible up to a sum of £3000. When being paid in cash it is the customer’s responsibility to check all monies before leaving the store as once you have left, we cannot accept responsibility for mispayment.
-Regardless of the payment method requested by you, we will require you to provide certain identifying information when selling your goods to us. This information we may require includes your full name and address, company name (if applicable), proof of address, email address, telephone number and date of birth. We are required to obtain this information to comply with our legal obligations (including those relating to anti-money laundering), to protect against fraud and to reduce credit risk.
Fraud Prevention and Requirement for ID
-In certain circumstances, customers will be required to provide certified proof of Identity to satisfy the anti-money laundering and fraud legislation that governs our industry. In certain circumstances, we may ask for this information to satisfy our internal security checks in order to provide safe delivery of your product. Where we request proof of address, we are unable to accept a mobile phone bill.
-For orders over £5,000 or for cumulative orders of over £10,000 in any one year we require a copy of the purchaser’s photographic ID and a copy of a recent utility bill (this is required irrespective of the method of payment and will be requested where multiple orders are received on the same day that equates to more than £5,000).
-We may use your personal information to conduct anti-fraud checks. The information which you supply may be given to credit reference or fraud prevention agencies. All personal information provided will be treated in accordance with the Data Protection Act of 2018.
-We will support efforts and contribute to the effective elimination of money laundering where we identify a reasonable risk of money laundering resulting from, or connected to, the trade, handling, transport or export of precious metals.
Acceptable forms of ID:
2.) Full UK driving licence
3.) UK Residency card
Acceptable forms of proof of address:
-Bank statement (last 3 months only)
1.) A utility bill (last 3 months only)
2.) Council tax statement
3.) Full UK driving licence (only if not used as a form of photo ID)
Note: We do not accept credit card statements or mobile phone bills.
-More information on the forms of certification for ID is available in our Frequently Asked Questions (FAQ) section.
-Below are some links with useful information regarding Money Laundering Regulations:
Address: Merseyside Collectors Centre
Unit C109 -111, Paxton Aisle, Market Hall
Birkenhead CH41 2YL
Telephone: 0151 666 1431